A message from Liz Lane, owner of MusicBoxShop.com:

"We want to make MusicBoxShop.com your source for musical gifts and collectibles. Our knowledgable and helpful staff is available through email or our toll-free number. Or come and visit us at the store!"

Since 1984 we have served our customers around the world from our original celebrated shop, Die Musik Box, in the beautiful Bavarian Village of Leavenworth, Washington. With an inventory of over 4,000 unique musical items we have one of the best selections available on the planet. If you don't find what you're looking for here, please contact us... chances are very good that we can get it for you!

We welcome you to call us at our toll-free number, where our helpful expert staff is ready to assist you.

MusicBoxShop.com values its customers. We hope to add your to our long list of happy customers by providing unmatched value and service.

MusicBoxShop.com / Die Musik Box
933 Front Street
Leavenworth, WA 98826

Toll free: 800-288-5883
FAX: 509-548-7499

Guarantee: If you are not 100% happy with your purchases for any reason, we will promptly refund the full purchase price up to 30 days after delivery.

Delivery: Please allow five business days for delivery. Orders may be delivered more quickly by using a premium service. Please call our toll-free number to request the premium delivery service of your choice.

Gift Wrap: FREE! ~ Gift wrapping and an (optional) personalized hand-written message with each of your items are included FREE. We use high quality festive gift wrap that is appropriate for any occasion.

Packing and Shipping:
The safe and timely delivery of your order is very important to us. To ensure your satisfaction: (1) we add extra layers of packaging material, (2) we provide damage insurance coverage, and (3) we include a package tracking service.

Packing and Shipping charges for basic delivery service:

USA except Alaska and Hawaii:
For orders up to $100: $7.95.
For orders from $100.01 up to $300: $10.95.
For orders over $300: FREE.

2nd Day Air or other premium shipping service:
Please call 800-288-5883 or email Sales@MusicBoxShop.com for a shipping quote.

Alaska and Hawaii:
$20 subject to package weight and size. Please call 800-288-5883 or email Sales@MusicBoxShop.com for a shipping quote to your locale.

Please call 800-288-5883 or email Sales@MusicBoxShop.com for a shipping quote to your locale. Charges will be: $5 handling, plus carrier charges on package weight and size.

Special Note for Small World clocks only: We will add a flat charge of $28 for premium packing for standard delivery in the continental U.S. Please call 800-288-5883 or email Sales@MusicBoxShop.com for other Small World shipping options.

Gift Certificates:
Purchased Gift Certificates will be scheduled for email delivery immediately after Check Out and Order Confirmation at MusicBoxShop.com. They may be redeemed toward the online purchase of any items at MusicBoxShop.com; there are no redemption fees or restrictions. Gift Certificates may be ordered in quantity and may be combined at redemption time. They may be redeemed up to 6 months after purchase.

How to redeem Gift Certificates:
Browse and shop as you like, clicking Add to Shopping Cart to choose items for purchase. After you click Check Out on the Shopping Cart page, enter your Gift Certificate code(s) in the box labeled Coupon or Gift Certificate Code:. The value of your Gift Certificate(s) will be deducted from the order.